Every pre-owned phone from Phone Exchange includes a 6-month warranty. This warranty may be fulfilled through repair, exchange, or refund — as deemed appropriate by Phone Exchange.
Covers defects in genuine internal components like motherboard, camera, RAM
We also offer in-house repairs for your device. All repaired parts come with a 6-month warranty.
Damage such as cracked screen, LCD, water ingress is not covered
Coverage for core parts and repair warranty
These are not covered under any circumstance
Ensure the phone is factory reset and not locked before return
Provide receipt and reason for warranty claim
Phone Exchange will decide on repair, exchange, or refund
Device will be returned once service is completed
Get in touch with our expert support team