Compliance
Compliance
Phone Exchange operates as a 100% licensed second-hand dealer and has done so for over 13 years.
- Licensed Dealer — licensed to buy and sell second-hand goods in NSW and VIC
- Australian Consumer Law — all sales comply with ACL consumer guarantees
- Anti-theft measures — seller ID and device IMEI recorded on every purchase; lost or stolen devices reported to police
- Privacy — personal information handled per the Privacy Act 1988 (Cth); see our Privacy Policy
- Secure data handling — every traded-in device is securely wiped before resale