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Compliance

Compliance

Phone Exchange operates as a 100% licensed second-hand dealer and has done so for over 13 years.

  • Licensed Dealer — licensed to buy and sell second-hand goods in NSW and VIC
  • Australian Consumer Law — all sales comply with ACL consumer guarantees
  • Anti-theft measures — seller ID and device IMEI recorded on every purchase; lost or stolen devices reported to police
  • Privacy — personal information handled per the Privacy Act 1988 (Cth); see our Privacy Policy
  • Secure data handling — every traded-in device is securely wiped before resale